Terms of Use



Terms of Use

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE OR APPLICATION. By using this Website (the "Site"), you signify your consent to these terms of use. If you do not agree to these terms of use, please do not use the Services. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of the Services following the posting of changes to these terms (including our Privacy Statement), subject to our procedures for material changes to our  Privacy Statement will mean you accept those changes.

The Services are owned and operated by EBHA, Inc., its subsidiaries, or its affiliates (referred to as EBHAhair.com, EBHAhair, "we," "us," or "our" herein). You may be required to create an account and specify a password to use certain features on our Services. You agree to provide, maintain and update true, accurate, current and complete information about yourself as prompted by the registration processes. You may not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including using another person's username, password, or other account information.

You are entirely responsible for maintaining the confidentiality of your password and your account, and you are entirely responsible for all activity made by you or anyone that uses your account. You agree to safeguard your password from access by others. If you believe that your account has been compromised, you must immediately contact us by emailing info@EBHAhair.com or calling +1 847-324-3010.  EBHAhair.com shall not be responsible for any loss that results from the unauthorized use of your password, with or without your knowledge, and you agree to indemnify and hold EBHAhair.com harmless for losses incurred by EBHAhair.com or another party due to someone else using your account as a result of your failure to use reasonable care to safeguard your password.


Certain pages on the Services may allow you to post text, photographs, videos, audio, or other content ("Content"). Unless otherwise specified on a particular Site or App.  If you are a minor, you must have permission from your parent or legal guardian before you post any Content to the Services. You may only post Content that you created or which the owner of the Content has given you permission to post. If Content depicts any person other than yourself, you must have permission from that person or, if that person is a minor, permission from that person's parent or legal guardian, before you post the Content. You may be required to provide proof of such permission to EBHAhair.com. You may not post or distribute Content that is illegal or that violates these Terms of Use. By posting or distributing Content to the Services, you represent and warrant that (a) you own all the rights to the Content or are authorized to use and distribute the Content to the Services and (b) the Content does not and will not infringe any copyright, trademark, right of publicity, or any other third-party right nor violate any law or regulation.

By submitting or posting Content to the Services, you grant EBHAhair.com the irrevocable, perpetual, worldwide right to reproduce, display, perform, distribute, adapt, and promote this Content in any medium. Once you submit or post Content to the Services, EBHAhair.com does not need to give you any further right to inspect or approve uses of such Content or to compensate you for any such uses. EBHAhair.com owns all right, title, and interest in any compilation, collective work, or other derivative work created by EBHAhair.com using or incorporating Content posted to the Services.

You are solely responsible for anything you may post on the Services and the consequences of posting anything on the Services.


EBHAhair.com is not responsible for, and does not endorse, Content in any posting made by other users on the Services. Under no circumstances shall EBHAhair.com be held liable, directly or indirectly, for any loss or damage caused or alleged to have been caused to you in connection with any Content posted by a third party on the Services. If you become aware of misuse of the Services by any person, please contact EBHAhair.com by emailing info@EBHAhair.com or calling +1 847-324-3010, If you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately.


Impersonation of others, including a EBHAhair.com employee or representative, as well as another user is prohibited. You may not upload to, distribute, or otherwise publish through the Services any content which is libelous, defamatory, obscene, threatening, an invasion of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the Services or use the Services to solicit others for any other commercial online service or other organization.

You may not without the prior written permission of EBHAhair.com, use any computer code, data mining software, "robot", "bot", "spider", "scraper" or other automatic device, or program, algorithm or methodology having similar processes or functionality, or any manual process, to monitor or copy any of the web pages, data or content found on this Site, or accessed through this Site. You may not engage in the mass downloading of files from the Services; use the computer processing power of the Services for purposes other than those permitted above; or flood the Services with electronic traffic designed to slow or stop its operation. You may not establish links to or from other websites to the Services without the prior written consent of EBHAhair.com.


The following is a partial list of the kinds of conduct that are illegal or prohibited on the Services.  EBHAhair.com reserves the right to investigate and take appropriate legal action against anyone who, in sole discretion of EBHAhair.com, engages in any of the prohibited activities.

Prohibited activities include, but are not limited to, the following:

Using the Services for any purpose in violation of local, state, or federal laws or regulations;

Posting Content that infringes the intellectual property rights, privacy rights, publicity rights, trade secret rights, or any other rights of any party;

Posting Content that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by EBHAhair.com in its sole discretion or pursuant to local community standards;

Posting Content that constitutes cyber-bullying, as determined by EBHAhair.com in its sole discretion;

Posting Content that depicts any dangerous, life-threatening, or otherwise risky behavior;

Posting telephone numbers, street addresses, or last names of any person;

Posting URLs to external websites or any form of HTML or programming code;

Posting anything that may be "spam," as determined by EBHAhair.com in its sole discretion;

Impersonating another person when posting Content;

Harvesting or otherwise collecting information about others, including e-mail addresses, without their consent;

Allowing any other person or entity to use your identification for posting or viewing comments;

Harassing, threatening, stalking, or abusing any person;

Engaging in any other conduct that restricts or inhibits any other person from using or enjoying the Services, or which, in the sole discretion of EBHAhair.com, exposes EBHAhair.com or any of its customers, suppliers, or any other parties to any liability or detriment of any type;

Encouraging other people to engage in any prohibited activities as described herein.

EBHAhair.com reserves the right, but is not obligated, to do any or all of the following:

Investigate an allegation that any Content posted on the Services does not conform to these Terms of Use and determine in its sole discretion to remove or request the removal of the Content;

Remove Content which is abusive, illegal, or disruptive, or that otherwise fails to conform with these Terms of Use;

Terminate a user's access to the Services upon any breach of these Terms of Use;

Monitor, edit, or disclose any Content on the Services; and

Edit or delete any Content posted on the Services, regardless of whether such Content violates these standards.


If you believe any Content on the Services infringes your copyright, you may request removal of such Content (or access thereto) from this Site by contacting EBHAhair.com as set forth below and providing the following information:

Identification of the copyrighted work that you believe to be infringed. Please describe the work and, where possible, include a copy or the location (e.g., URL or page within the App) of an authorized version of the work.

Identification of the material that you believe to be infringing and its location. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material.

Your name, address, telephone number, and e-mail address.

A statement that you have a good faith belief that the complained of use of the materials is not authorized by the copyright owner, its agent, or the law.

A statement that the information that you have supplied is accurate, and indicating that "under penalty of perjury," you are the copyright owner or are authorized to act on the copyright owner's behalf.

A signature or the electronic equivalent from the copyright holder or authorized representative.

Send this information by mail to:

EBHAhair.com, Inc.
Customer Service

1951 landmeier road,

Elk Grove Village, IL USA 60007


In an effort to protect the rights of copyright owners, EBHAhair.com maintains a policy for the termination, in appropriate circumstances of subscribers and account holders of the Services who are repeat infringers.


All content included on the Services, such as text, graphics, code, logos, button icons, images, audio clips, widgets and software, and the compilation of such content (i.e. collection, arrangement and assembly) is the exclusive property of EBHAhair.com or its suppliers and is protected by U.S. and other copyright laws and international treaties. The content and software on the Services may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on the Services is strictly prohibited. EBHAhair.com is a registered trademark of FAFASHION, Inc. All other product names contained in the Services are trademarks or registered trademarks of EBHA, INC., The use or misuse of these trademarks except as expressly authorized is prohibited. EBHAhair.com enforces its intellectual property rights to the fullest extent of the law. If you have questions concerning the legal notices stated above, you may contact EBHA, Inc., Law Department, 1951 landmeier road, Elk Grove Village, IL 60007.


Any information, including but not limited to remarks, suggestions, ideas, graphics or other submissions, communicated to EBHAhair.com through the Services becomes the exclusive property of EBHAhair.com and EBHAhair.com is entitled to use the information submitted for any purpose without restriction or compensation to the user sending the submission. The user acknowledges the originality of any submission communicated to EBHAhair.com and accepts responsibility for its accuracy, appropriateness and legality.


Under no circumstances, including, but not limited to, negligence, shall EBHAhair.com be liable for any direct, indirect, punitive, incidental, special or consequential damages that result from the use of or the inability to use the Services or the performance of the Widgets or products, even if EBHAhair.com or authorized representatives of EBHAhair.com have been advised of the possibility of such damages. Some states do not permit limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall EBHAhair.com's total liability to you for damages, losses and causes of action (whether in contract, negligence or otherwise) exceed the amount paid by you, if any, for accessing the Services.


All orders placed through the Services are subject to EBHAhair.com's acceptance. EBHAhair.com may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your payment method has already been charged for an order that is later cancelled, EBHAhair.com shall issue you a refund.


In the event that a product sold is mistakenly listed at an incorrect price, EBHAhair.com reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price, whether or not the order has been confirmed and your payment method charged. If your payment method has already been charged for the purchase and your order is cancelled, EBHAhair.com shall issue a credit to your payment method account.


These terms shall be governed by and construed in accordance with the laws of the state of Illinois, U.S.A., without giving effect to any principles of conflicts of law, and expressly not by the United Nations Convention on Contracts for the International Sales of Goods. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Cook County and you hereby consent and submit to the personal jurisdiction of such courts. If any provision of these terms shall be unlawful, void, or for any reason unenforceable, that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. EBHAhair.com's failure to insist upon or enforce strict performance of any provision of these terms shall not be construed as a waiver of any provision or right. This is the entire agreement between us relating to the subject matter herein and shall not be modified except as described herein.



Promotion codes & coupons

Promotion codes and coupons can only be used once per order, they are non-transferable and CAN NOT be applied to previous orders. Promotion codes and coupons are only valid during the time frame indicated.



Business hours

Observed Holidays

Our website is available for ordering 365 days a year, 24 hours a day. However, our online sales team in the headquarter follows a regular working schedule:


Monday – Friday: 8:30 AM-5:30 PM cst

Saturday & Sunday: closed                 cst

*store hours may vary in your local franchise locations, please check “my store” on our website for details.



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